Refund Policy
Last updated: June 25, 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee on all paid Selfnova guides. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle, which acts as the Merchant of Record for our sales. To request a refund:
- Visit paddle.net and look up your order using the email you used at checkout, or
- Email us at self.nova.helper@gmail.com and we'll initiate the refund with Paddle on your behalf.
Processing time
Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.
Free products
The Face Glow Reset guide is offered free of charge. Since no payment is taken, refunds do not apply.
Questions
If anything is unclear, reach us at self.nova.helper@gmail.com.